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Telecom Services

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Production control, field support, after-sales service, complex project management, fibre deployment coordination, datacenter management… we are the number one point of reference for numerous areas, proof of our high level of expertise.

Our strategy: to become your specialist.

In order to further support our growth, throughout 2018 we are looking to strengthen our telecom-specialised commercial, pre-sales and industrial teams. We will be accelerating our direct recruitment, and hope to attract more talent by partnering with engineering schools in France and abroad, promoting innovation and developing cognitive solutions.

Fixed Services - Voice & Data
  • End clients: PME-PMI / CAC 40
  • Monitoring of production and customer relations
  • Sales administration
  • L1 & L2 after-sales services
  • Management of complex projects
Infrastructure - Fibre and Copper
  • Coordination of fibre deployment across the public network and company networks
  • Coordination of fibre, copper, PABX and router interventions on the B2B network
Wholesale & International
  • Coordination of support interventions
  • Coordination of migrations
  • International deployment and management of interactions with each local network
  • Implementation of rental network infrastructures
Fixed and Mobile Services – Testing and Validation
  • Third-party application management
  • Management of key specialist 3G/4G/LTE developer relationships
  • Approval of operator innovations before sale
Systems
  • B2C network "mobile billing service" system management
  • Operational maintenance of Windows and Vmware environments and storage solutions
  • Logistical integration & deployment of network equipment for integration into target Datacenters
Reverse-engineering & migration
  • Reversibility coordination for migration to other geographical areas (tests, forward/backward)
  • Guaranteeing of operational continuity during migration and drawing up of a PCA

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Why Choose Us?

  • ""

    Growth

    Proservia's telecom activity has seen a 50% increase across both contract and fixed-price services

  • ""

    Commitment

    Guaranteed continuity of transformation projects committed to achieving excellent results

  • ""

    Points of reference

    We are the number one point of reference for a wide range of fields, proof of our high level of expertise

Proservia in figures

  • +30

    million euro turnover in 2017
  • +500

    production employees
  • +50%

    growth in 2017
  • Proservia Toulouse, the latest of our Telecom-oriented Service Centres

    With the opening of this new Service Centre, Proservia strengthens its presence in Toulouse, in the southwest, and across the whole of France in general. A dynamic hub for professional and economic activity, the centre is already occupied by 50 employees busy working alongside our clients.

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