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Field Services


Our innovative field services were developed at the start of 2018, lead by a network of talented, responsive and reliable field technicians working across France, transforming an Integration and Logistics Centre into a Factory of the Future, implementing innovative projects surrounding connected devices, fast geo-tracking, augmented reality, and artificial intelligence... welcome to the industry 4.0 era!

Digital factory

Adapted storage and transport for the right equipment in the right place at the right time

We deliver to both PUDO and FSL client locations:

PUDO and FSL client locations

Lisses Integration and Logistics Center: device-oriented production

Via our Integration and Logistics Centre in Lisses, Paris, we guarantee complete management of equipment by our logisticians and technicians for the users of our clients.

integration and logistics center


Proservia Operational Monitoring System (POMS): production control via an operational federation tool 

proservia operational monitoring system

Clients can be given access to the POMS computer system via an extranet.


  • peal-time display of the processing of requests
  • appointment scheduling
  • reports from technicians, etc.


Field technicians

350 field technicians across France

Amongst the key values we can give to our clients, thanks to our strong capacity for innovation and mobilisation, and the high level of expertise of our field service technicians, one stands out: proximity. This key value allows us to ensure:

  • responsiveness
  • industrialisation
  • centralisation
  • capitalisation on a local rather than national scale
  • customer intimacy
  • versatility (dedicated or global approach)

Unique positioning across France:

Your control tower

A resolutely user-oriented solution

field services 4 EN

Industry 4.0 Field Services

field services 4 EN

Choose us title
Why Choose Us?

  • ""


    We adopt a collaborative approach with innovative stakeholders and start-ups in order to anticipate future trends and expectations, and to allow us to accomplish great achievements both in terms of technological and human resources.

  • ""


    Collaborative governance with the agility of a united and tight-knit community is a key ingredient for success and for the development of our field service activities.

  • ""


    A unique, intimate training policy is in our DNA at Proservia, which is why we have set up the "Field Academy" to allow our employees to continue to develop their skills.

Proservia in figures

  • 350

    field technicians in France
  • ""


    Proservia employees in Lisses
  • 1,500 m²

    of industrial technical platform
  • Experts in the migration of work stations to Windows 10

    We are fully equipped to be able to offer you a turnkey solution via a project committed to achieving excellent results.
    Read more