Field Support

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Proservia Field Services is constantly on the go: with a talented, reactive and performing network of multi-faceted and multi-client field technicians throughout France, an Integration and Logistics Center which is a real forward-looking digital factory, innovation and transformation projects for connected devices, new uses (Flex Office, Facility...), artificial intelligence... our teams can guide you right through this 4.0 era!

Our offer

Field Technicians

300 technicians throughout France

The added value of Field Technicians (field and on-premise):

  • Reactivity/Availability/Agility
  • Proficiency in our clients’ industrial processes
  • Know-how, adaptability to client environments
  • Unification with a centralized control center
  • Industrial and project maintenance versatility (W10, Telework, Facility, etc.)

A LOGISTICS AND INTEGRATION SERVICE CENTER BASED IN THE PARIS REGION IN A TRANSPORTATION HUB.

Digital factory

Storage, preparation, mastering, integration, repairs/RMA, packing and dispatch: so many services available for your operational maintenance or projects.

Control center

Its role: to control teams in the field and ensure the flow of materials and resources is coordinated and synchronized to guarantee the right material is available at the right place at the right time (Client sites or PUDO or FSL). 

A PSSO production control tool to plan work, follow up on dispatches, manage stocks in real time and track queries and incidents.

Field 4.0

A service that’s constantly on the go designed to assist with our clients’ transformations: 

MCO/IMAC/Projects through our Field Services:

  • Predictive vision

Preventive actions to anticipate risks with high added value governance 

  • W10, Telework & router offer

W10 and telecom deployment for our clients 

  • Facilitator & VIP

Our on-premise associates are Ambassadors for client IT services Proservia offers as facilitators for your VIPs. 

  • Auditing and expertise

With a large number of technical experts, Proservia is able to conduct “First Impression & Maturity” audits and suggest technical expertise on office and retail environments.

  • IT Kiosk

IT deployment can be intrusive; Proservia offers “soft” deployment in accordance with user availability

  • High availability 

No one talks about maintenance anymore, but rather availability.  Proservia is committed to keeping critical resources and applications up and running while working H+4 anywhere

  • #1 : What is a Field Hub ?

    Discover the Field Hub by Proservia
    See video
  • #2 : Why choose the Field Hub

    Discover Field by Proservia
    See video
  • #3 : How the Field Hub works

    Discover Field by Proservia
    See video
  • #4 : Field Hub best practices

    Discover Field by Proservia
    See video

Choose us title
Why choose us

  • techos picto

    300
    technicians

    all over France

  • clients picto

    50
    clients

    and numerous innovation and transformation projects

  • users picto

    35 000
    workstations

    migrations a year to Windows 10

We're trusted by

Know more

Press releases

Proservia announces a Joint Venture with Verteego

Talents

Portrait de Cristina, Responsable Service Delivery Manager