GENERAL TERMS OF USE

Updated 27 September 2019 

These General Terms of Use (hereinafter “GTU”), subject to French law, shall govern the use of the site https://www.proservia.fr (hereinafter “the Site”) as well as all content, feature and service (hereinafter “Services”) accessible on the Site. Where applicable, some Services accessible through the Site may be subject to additional specific terms.

All use of the Site shall be considered to be done within French territory.

For the purposes herein, the expressions “you”, “your”, “User” designate all Site users who consult, have attempted to consult or who have consulted any element of any kind whatsoever on an html page, Java applet or other object and/or who access, have attempted to access or have accessed any Service irrespective of the code and/or technology used which is accessible via the Site.

 

Article 1. LEGAL DETAILS

The Site is published by the company Proservia, a simplified stock company with a share capital of 953,559 euros, with a registered address of 15 rue Christian Pauc – 44300 Nantes, registered with the Corporate and Trade Register of Nantes under the number 394 026 934.
VAT number: FR 14 394026934
Email address: webmaster@proservia.fr 
Telephone: +33 (0)1 58 86 48 80

The Director of the Site Publication is Jean-François Guyomar. 

The Site is hosted by the company Ellen Coopers, SARL, with a share capital of 1,000 euros, with a registered address of ECF – 102 boulevard de Sébastopol, registered with the Corporate and Trade Register of Paris under the number 790 891 584. 

Email address: contact@ellen-coopers.com
Telephone: +33 (0)1 84 17 07

Where applicable, some Services accessible via the Site may be hosted by partners; the contact details for such hosts are available to any User. Proservia shall indicate the special nature of these Services on the corresponding pages and/or frames, as applicable.

 

Article 2. ACCESS TO THE SERVICES

To use the Services, you may be asked to mandatorily and correctly complete certain fields indicated for this purpose on the Site. Proservia reserves the right to delete any application with incomplete or erroneous information.

By using the Services, you guarantee you will not download, indicate or publish in any way on the Site any offensive or illegal information or other information of any kind that may breach any rights or harm or threaten any individual’s safety. You are the sole party liable for the information and content you communicate to Proservia through these Services and you guarantee the veracity of this information and content which you must ensure remains up-to-date.

To benefit from all the Services, the User acknowledges having the equipment and connection necessary to access the Internet. The corresponding fees are the exclusive responsibility of the User. 

Information on Proservia Services

The Site allows Users to consult all information concerning Proservia and its partners, the services offered by Proservia, its business activities and news. 

Service Contact

Access to this Service is reserved for Users. This Service allows you to request all types of information based on your needs from us. The communications received in this manner will be communicated to the teams that may best respond.

 

Article 3. PROTECTED RIGHTS

All of the content presented on the Site and via the Services, particularly including but not limited to the architecture, texts, content, photographs, illustrations, videos, applications, etc., is the property of Proservia, its technical service providers and/or their beneficiaries.

Accessing the Site grants the User a personal non-transferable and non-exclusive right to use this Site. All other rights, particularly content use rights, are expressly reserved to Proservia.

Pursuant to article L.122-4 of the Intellectual Property Code, any full or partial representation, reproduction, extraction or exploitation of any element - at the least - of the Site, whether free or for consideration, not expressly authorized by Proservia, irrespective of the procedure, is illegal and considered piracy and is punishable under articles L.335-2 and following of the French Intellectual Property Code.

Proservia and the various logos and names present on the Site and platforms accessible via the Site are deposited or protected pursuant to the provisions of the Intellectual Property Code and, therefore, any reproduction without prior written authorization from the owner shall also be considered piracy.

 

Article 4. BROWSING

Before connecting to the Site, Users must make sure the browser they  use allows access to the Service with, as applicable, a secure configuration. Likewise, before any use of the Services, Users must ensure their browsing history has been cleared to ensure the pages accessible are updated.

Browsing Data

As with many other websites, the Site automatically obtains certain data concerning users such as the internet protocol (IP) address of your computer, the IP address of your Internet service provider, the date and time of Site access, the Internet address of the website from which you are redirected to the Site, the operating system you use, the pages you access as well as the information you post or download from the Site, as applicable. These data may be used to administer the system and improve the Services.

Cookies

Site Users are hereby informed that during access and use of the Site, information is temporarily stored in the memory or on the hard disk, particularly through cookies.

A cookie is a data file that is stored on your computer and sent to your Internet browser upon visiting a site. Cookies are managed in your computer by your Internet browser. 

These cookies collect information on your browsing habits and are used for the following purposes:

  • functional statistics,
  • audience analysis, 
  • Site administration, 
  • easier Site browsing, 
  • identification and access to the Site Service(s).


Site Users hereby acknowledge they have been informed of this practice and authorize Proservia to use it.

The User may reject these cookies by using the confidentiality and/or security options for the particular browser (such as: Firefox, Opera, Microsoft Edge, Chrome, etc.); rejecting all Site cookies may restrict access to all or some of the features of the Services.

In general, please refer to the Proservia cookies management policy available via the “Cookies banner” when you first browse the Site or when you browse the Site for the first time after deleting cookies stored by Proservia.

Hypertext Links

Proservia may suggest links to third-party sites on the Site. These links are established in accordance with the sites concerned at a time when Proservia believed it was appropriate to do so considering the content and services at those sites. Proservia will not be liable for the content of any such sites and any use thereof.

The existence of a link on the Site to another site is not to be considered any type of recommendation or approval of said site or content. The User must use this information with caution and judiciously.

Such sites are independent of the Site. Proservia does not publish or control the sources and content of such sites or any links to other sites. Links towards these sites in no way imply any approval, validation or endorsement by Proservia of the content of those sites or any association between Proservia and the owners and/or authors, publishers, designers, animators, managers or hosts of those sites.

Proservia will not, therefore, be held liable for the content, products, services, advertising, cookies or any other element of these sites or for any damages or losses, whether proven or alleged, resulting from or related to the use of the information, opinions, services or data available on these sites.

 

Article 6. LIABILITY

Proservia, its shareholders, executives and/or employees will not be liable for any damage whatsoever due to a connection and/or the use of the Site and/or any Service.

Site Content

The information and data made available on the Site are provided only for informational purposes and shall not under any circumstance be considered a legal and/or transactional consultation or lead to any liability for Proservia.

Under this scope, the Site particularly includes information and data relating to ManpowerGroup news and job offers. 

Proservia does not guarantee the accessibility, pertinence, up-to-datedness or exhaustiveness of the information disseminated and will not be liable in any way for the information, suggestions or content or for any decisions made based on or influenced by such content or the non-availability of the Site, particularly during maintenance periods.

Please remember the risks inherent to the electronic transfer of information. Delays, omissions and inaccuracies may occur. The information accessible via the Site is provided as is, irrespective of the source.

Confidentiality of Communications via the Internet and Other Networks

To the extent where communications via the Internet and other telecommunications networks (especially during access via any mobile connectivity device) are not by default secure, Proservia will not be held liable for any voluntary or involuntary interception by a third party of any message and/or information exchanged between Proservia and the User.

Availability

The Site is in principle accessible 24/7 except for possible scheduled or non-scheduled interruptions due to maintenance needs, updating or force majeure. Considering it is subject to a “best effort” obligation, Proservia will not be liable for any damages, irrespective of the nature thereof, resulting from the non-availability of the Site.

Proof, Storage and Filing

Pursuant to article 1368 of the French Civil Code, the User and Proservia shall establish the rules for acceptable proof between them in the event of a dispute and their consideration as conclusive evidence as part of the Services. The following provisions constitute the agreement of proof between the User and Proservia.

Digital records kept in the Proservia systems with respect to rules of the trade concerning security shall be considered proof of email communications, the sending of registration forms, document downloading, acceptance, subscriptions to services and orders. This information and these documents are filed on a medium that ensures the faithfulness and durability required by the laws in effect. It is hereby agreed that, in the event of a divergence between our digital records and any document in any other format (paper, electronic or other) in your possession, the Proservia digital records shall prevail.

 

Article 7. PERSONAL DATA

Users are hereby informed and agree that Proservia processes personal data concerning them pursuant to the purposes defined below as needed to provide our services. Proservia hereby informs Site Users that the personal data they may communicate are processed and may be transferred to its clients and partners pursuant to the following provisions:

Special Terms – Candidates (Updated 25 February 2019)

Personal information concerning candidates is collected and processed by Proservia to fulfil the purposes listed below:

  • to assess your competence for a position or task;
  • to have the necessary information for your selection in a recruitment process;
  • to inform you of job opportunities related to your skills, your professional experience, your availability and your desires and to foster your professional development;
  • to establish contracts pursuant to the regulations in effect;
  • to provide our clients with information they need as part of the services we provide them;
  • to ensure the security of information systems;
  • to compile statistics for internal use or administrative declarations;
  • to administer, manage and ensure our defence in the event of claims or legal actions;
  • to comply with legal, regulatory and conventional declaratory obligations;
  • to provide, administer and manage financial assistance;
  • to notify you of promotional or factual operations;
  • to propose or execute paperless and storage services.

For the purposes indicated above, Proservia may process the following categories of data: identification data, data related to one’s personal life, data related to one’s professional life, economic and financial information.

For the purposes above, Proservia may communicate information concerning you to other ManpowerGroup entities (parent company and subsidiaries), clients and subcontractors performing services at their request; some of these companies may be located outside the European Union and the European Economic Area as well as outside the countries recognized by the European Union as having laws that guarantee adequate personal data protection. Pursuant to the regulations in effect, Proservia has taken the necessary measures to ensure personal information transferred in this way is protected for their security, integrity and confidentiality. Possible data transfers are made pursuant to the regulations and are particularly covered by standard contractual clauses established by the European Commission. Where applicable, Proservia will provide appropriate specific information in accordance with the regulations in effect.

Furthermore, the information concerning you may be communicated to any person or public or private entity, particularly government agencies, when such disclosure is required by law.

Special Terms - Clients and Potential Clients (Updated 25 February 2019)

Proservia collects and processes personal data concerning its interlocuters for its clients, prospective clients and/or their representatives and proxies in order to fulfil the purposes listed below:

  • to deliver its services and products;
  • to establish contracts pursuant to the regulations in effect;
  • to ensure the security of information systems;
  • to compile statistics for internal use or administrative declarations and improve its organization;
  • to manage and control respect for internal ManpowerGroup procedures and conduct audits;
  • to administer, manage and ensure its defence in the event of claims or legal actions;
  • to comply with legal, regulatory and conventional obligations;
  • to ensure the follow-up and management of commercial relations and exchange with you;
  • to assess customer satisfaction, enhance the quality of the services and products provided;
  • to suggest paperless, data exchange and storage services;
  • to inform you of news about the company, ManpowerGroup and their products and services;
  • to notify you of promotional or factual operations.


For the purposes indicated above, Proservia may communicate information concerning you (identification data, contact data and data relating to your professional life) to other ManpowerGroup entities (parent company and subsidiaries) and subcontractors performing services at their request Some of these companies may be located outside the European Union and outside the countries recognized by the European Union as having laws that guarantee adequate personal data protection. Pursuant to the regulations in effect, the Company has taken the necessary measures to ensure personal information transferred in this way is protected for their security, integrity and confidentiality. Possible data transfers are made pursuant to the regulations in effect and are particularly covered by standard contractual clauses established by the European Commission. Where applicable, the Company will provide appropriate specific information in accordance with the regulations in effect.

Furthermore, the information concerning you may be communicated to any person or public or private entity, particularly government agencies, when such disclosure is required by law.

The Company must secure your specific consent for certain complementary or accessory data processing; in such case, you are reminded that your consent may be withdrawn at any time.
Furthermore, information concerning you may be communicated to any person or public or private entity when such disclosure is required by law. 

Proservia must secure your specific consent for certain complementary or accessory data processing.

Common Provisions

As a User, You also may be required to communicate personal data concerning you while browsing the Site to Proservia. In such case, Proservia shall process any such Data for the following purposes: to answer your queries such as those formulated via the Contact section.


In such case, Proservia may process the following categories of personal data: given name, surname, email address, your status as concerns your question; personal information you may communicate in your message.

Irrespective of the purposes for which processing is done, said personal data processing is done on the following legal bases:

  • we have received your consent in advance;
  • the processing is necessary in order to perform the contract we have signed with you or the company that employs you or has granted you permission to access our Services;
  • the processing is necessary to respect a legal obligation on us;
  • the processing is necessary to pursue our legitimate interests and your interests and fundamental rights do not prevail over our legitimate interests.


In any case, pursuant to the regulations in effect, you may exercise your rights of consultation, rectification, objection, erasure, restriction of processing and portability under the terms of the applicable regulation with regard to the personal data Proservia holds by sending a request indicating your full name, the name of your company and attaching proof of identity via the means of your choice:

  • By post to: Proservia – Protection des Données / DPO13 rue Ernest Renan – 92723 Nanterre Cedex
  • By email to: protectiondesdonnees@proservia.fr


Requests formulated by a User who is duly identified will be processed as quickly as possible in accordance with regulatory provisions.

Proservia hereby reserves the right to modify these Disclaimers regarding its personal data processing policy at any time. The effective date of this policy is indicated at the beginning of the text. Please periodically review them, especially each time you provide personal information that may identify you.

The Security of Your Personal Data

Proservia hereby guarantees it implements appropriate measures in accordance with the state of art and technology so as to protect your personal information. We use various technologies and security procedures to ensure the protection of your personal data and prevent them from being consulted, used or disseminated without authorization. For example, we store the data you provide on servers of limited access which are located in protected facilities under surveillance.

 

Article 8. ACCEPTANCE AND MODIFICATION OF THESE GTU AND DISCLAIMERS

Notwithstanding any formal acceptance by you, your access or your use of the Site as a private individual or professional implies your express acceptance without any reservations of these GTU including the stipulations in all disclaimers (“Disclaimers”) relating to personal data management and those applicable to the Services.

If you access or use the Site as a professional, you guarantee to Proservia that you hold all rights, authorization and powers needed to accept these GTU on behalf of the company, association, partner or any other legal entity (“Entity”) on behalf of which you use or access the Site. In such case, your access or use of the Site implies express acceptance without any reservations of the GTU including the Disclaimers by this Entity.

If you do not agree with any of the provisions of these GTU/Disclaimers, you should not use the Site or the Services provided by Proservia in this manner. 

Proservia may modify the GTU and Disclaimers at any time. The effective date of the GTU is indicated at the top of the document. Proservia recommends you periodically review them, especially each time you provide personal information. Thus, you hereby acknowledge and accept that your use of the Site and its Services or simply your access to them after the date of any modifications implies your acceptance of the updated GTU and Disclaimers.